Thank you for shopping at Natural Energy News. We value your satisfaction with our products and services. Please read this policy carefully to ensure you are fully aware of your rights when requesting a refund.
Digital Products
Due to the nature of digital products, we generally do not offer refunds for digital downloads or purchases made on our website. However, if you experience any technical issues with your digital purchase, please contact us immediately for assistance.
Physical Products
If you are not entirely satisfied with your purchase of a physical product from us, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us:
- Mr. Surya Shah
- Director - Buiness Development
- Tel: +91 8370012620
- E-mail: bd@naturalenergynews.com
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